Frequently Asked Questions

Check out our frequently asked questions about the industry and our capabilities to see if we have addressed your concerns. Contact us for more inquiries.

Q&A with Your Concerns Solved in Advance

1. How do you ensure the quality?

With over 35 years of furniture manufacturing experience and over 20 years of furniture export experience, we are strict controlling the quality of every aspect of the process from furniture materials to production and to finished products.

2.How about your price?

We have our own factory covering an area of 100,000 square meters, as well as long-term, cooperative and stable material suppliers, along with effective production management. This significantly reduces our costs, making our prices highly competitive.

3. What's your MOQ?

1 pcs of sample for confirm is acceptable. Otherwise,1*20GP is basic quantity

4. Can you help customers mixing cargo in one container?

Yes. We have warehouse to mix different kinds of products in one container to make it full to reduce your cost. We could supply professional loading plan for you.

5. What's your payment terms?

Our payment terms is Cash, Western Union, T/T, L/C at sight.30% as deposit and 70% as balance before shipment.

6. What's your price terms?

FOB, CIF, CNF, EXW depending on the clients' requirement.

7. Can you OEM for us?

Yes, we can OEM according the client's quality standard and package.

8. What project service you can supply?

Gaosheng has professional team to calculate you reasonable quotation. Gaosheng not only supply furniture, but also will assist you with the design. Gaosheng will supply you free material samples to check by hand, after confirmed design, if you not have room layout drawing, Gaosheng will assist you make. Gaosheng will supply free after sales service about 2 year guarantee/5years warranty.

9. Can you keep all the confirmed drawings and material of our brand standards?

Gaosheng has the ability to batch manufacture standard designs, for restaurant or hotel brands with regular repeat orders. 

Gaosheng can keep all project material which confirmed in the coming 5 years (wood, fabric, leather, metal, glass, marble) after the project was done.

10.Your price including shipping?

Our price terms are EXW or FOB, you are free to have your order shipped overseas by the company of your choosing. We also have our preferred partner for international package forwarding to more than 200 countries.

11.Can you provide on-site installation service for my project?

Yes, we can arrange a professional indoor installation team to site to provide installation and on-site guidance service to ensure that your project open perfectly.

12.What's your delivery date?

As usual we need 40 days to custom made furniture after buyers confirm shop drawing, fabric, PU leather, finish sample and all details.

13.How can you package and label when shipped?

All furniture delivered is professionally packaged to minimize the risk of any damage in transit. Boxes are clearly labeled with the project number and product code to simplify receiving.

14.How can you assist me control budget with high quality?

Gaosheng has the ability to batch manufacture standard designs, for restaurant or hotel brands with regular repeat orders. will assist to custom most suitable solution according your project situation.  Such as know your hotel standard; area; peers hotel room price and customers group of your city then comprehensive to provide you most cost-effective solutions.

15.Do you have catalogue for choose?

Gaosheng will collect the most popular design with the trend of fashion, we have different project design catalog for reference, such as hotel/villa/restaurant/apartment etc. Color & Size & Material available.

16.How can I know my products going well on time?

If you not in China, Gaosheng can make video meeting whenever you want to see, take you and your team to visit our showroom and factory, to see your products on-site situation. If you in China, Gaosheng take you check products whenever you free.

17.Does Gaosheng only supply the furniture or also assist us with the design?

Our solutions cover interior design, manufacture, supply, deliver & install joinery and FF&E items which includes but not limited to fixed & loose furniture, lighting, artwork, flooring, wall covering, fabricating, operating equipment etc. Our company has Innovative & professional design team and product team, from joinery to FF&E, no matter doors & windows, floor finishing, wall finishing or furniture, lighting or accessories, all the implement details, color schemes, material selections to be arranged by the same team, which ensure our design can be 100% landed perfectly, and no doubt on the product quality.

18.Can Gaosheng upholstered goods be supplied using COM or designer fabric?

Any upholstered furniture we supply can be manufactured using COM fabric or leather, providing limitless options for designers. However, this does impact pricing and we always recommend using CFS commercial grade fabric, vinyl or leather.

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